Wincor Nixdorf has received the renowned Red Dot Design Award for a new automated teller machine at which customers can withdraw cash via a smartphone or NFC card. The Red Dot Design Award is conferred by Design Zentrum Nordrhein-Westfalen and is one of the most prestigious design competitions in the world. In awarding the Red Dot for the innovative CINEO C2020 ATM, Design Zentrum Nordrhein-Westfalen has again recognized Wincor Nixdorf’s outstanding design skills. Wincor Nixdorf has received numerous distinctions in previous years for the design of its automated teller machines, cash recycling systems, and self-service terminals.

This time, the award went to an ATM that has been designed mainly with digital natives in mind. At the CINEO C2020, smartphone users can initiate cash withdrawals via an app that features the branding of the bank they use. The advantages of this new system are that cash is dispensed quickly in a convenient and secure way and that it can also be dispensed to third parties. For banks, certification and integration of the new systems in their existing networks is extremely simple since the CINEO C2020 uses standard software technology.

Banks everywhere are responding to digitalization by integrating mobile technologies into all their customer channels. When banks enable cash withdrawals at their ATMs via smartphone, they present themselves as innovative financial institutions that keep up with today’s trends, and increase the likelihood that smartphone users among their customers will perceive them as attractive financial partners.

The smart ATM is operated via a mobile banking app that Wincor Nixdorf provides to banks. With this app, bank customers can already choose the account and the amount they want to withdraw while they are on their way to the ATM. They then receive a QR code, which they scan at the ATM’s QR code scanner to identify themselves. NFC technology is also available for authentication as an alternative to the QR code. When cash is withdrawn using an NFC card, bank customers enter their PINs using a special encrypting touch sensor.

In addition to its modern operating concept, this smart ATM benefits users with its fast, convenient and secure transaction processing. And since the system has a contactless reader and an encrypted touchscreen for PIN entry, the risks of card trapping and skimming attacks are eliminated.

This year, a record number of over 5,200 products from 57 nations were assessed in the Red Dot competition. The Red Dot jury consisted of independent designers, design professors and trade journalists.