Bank SNORAS Klaipėda branch is among the top ten leaders of „Excellent service” month

Published: 17 April 2009 y., Friday

Snoras logo
This year AB Bank SNORAS also joined the promotional event "Praise excellent service!" which is held in March every year. Always devoting a lot of attention to the quality of the customer service, Bank SNORAS received over 8 thousand positive responses from the clients, and the bank's Klaipėda branch became one of ten leaders of "Praise excellent service!" campaign in Lithuania.

Bank SNORAS clients most often thanked the employees for their nice and fast service, civility, sincerity, thoughtfulness, detailed information and, of course, their smiles.

"Bank SNORAS customer service specialists always follow the excellent service principles. Still, any promotional event obligates to shape up, therefore in March there were really more smiles in our customer service subdivisions. I am glad that we have received a lot of warm and sincere evaluations of the bank's specialists - it shows that the clients notice our efforts, appreciate them and frequently return again because of them," says Deimantė Bareikienė, the director of AB Bank SNORAS Sales Department.

Klaipėda branch of Bank SNORAS has received the most acknowledgements and thanks. Apart from climbing to the first position among other subdivisions of the bank, Klaipėda branch was also included in 10 companies' subdivisions which received the most responses among all participants of "Praise excellent service!" campaign. The organizers of "Excellent service" month gave to Klaipėda branch the certificate of one of ten points that has accumulated the most acknowledgements and thanks in Lithuania as well as a special sticker testifying about these achievements; this sticker will help to inform the Klaipėda branch clients about the success of the bank's subdivision all year round.

"Everything was determined by the harmonious team work and purposeful disposition. We always endeavour to provide the best service possible to our customers, and during the campaign we devoted a special attention to it. I am sure that a contribution was also made by the multi-year work experience with the clients, the majority of who receive all banking services from Bank SNORAS for many years already," stated Kęstutis Matkevičius, the director of AB Bank SNORAS Klaipėda branch.

"Excellent service" month has been organized the fourth year in a row, the total of 46 companies participated in this promotional event. The total number of acknowledgements and thanks from the clients reached 100 thousand this year. 

Šaltinis: snoras.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

The most popular articles

Gas Coordination Group discusses security of gas supply in the light of the current winter situation in Europe

In its first meeting in 2010, the Gas Coordination Group, under the chairmanship of the Commission, has focused today on the assessment of the situation on security of gas supply in the EU-27 and countries of the Energy Community and discussed priorities for the work of the Group in 2010. more »

Van den Brande welcomes Van Rompuy's commitment to multilevel approach to economic recovery

Luc Van den Brande, President of the EU Committee of the Regions (CoR), has used his first meeting with the President of the European Council, Herman Van Rompuy, to underline the importance of consultation between local, regional and national authorities. more »

Cameroon Firms Look to Hydro to Help Close the Power Gap

Basile Nkwesi, Directeur Commercial of Multiprint, speaks for dozens of frustrated business managers in this busy enterprise center when he talks about Cameroon’s costly and unreliable electricity. more »

In 2009 Bank SNORAS attracted 2400 new corporate clients

During 2009, over 2400 new corporate clients, whose total number currently exceeds 16 thousand, began using Bank SNORAS services. more »

Spain: in 2009 the EIB provided EUR 2.5 billion to finance SME and municipality projects

In 2009, the European Investment Bank (EIB) provided EUR 2.5 billion in 16 credit lines for financing the investment projects of SMEs (EUR 1 955 million) and local authorities (545 million) in Spain. more »

Euro coin counterfeiting in 2009

In 2009, the number of counterfeit euro coins removed from circulation was 172 100, down from 195 900 the year before. more »

Haiti Begins Participation in the IMF’s General Data Dissemination System

Haiti began participating in the International Monetary Fund’s General Data Dissemination System on December 28, 2009, marking a major step forward in the development of its statistical system. more »

In 2009 the price of Bank SNORAS shares grew by 163 per cent

According to the data of NASDAQ OMX Vilnius Stock Exchange, the price of Bank SNORAS registered ordinary shares grew by more than 2.5 times. more »

Commission clears proposed acquisition of Cadbury by Kraft Foods, subject to conditions

The European Commission has cleared under the EU Merger Regulation the proposed acquisition of Cadbury PLC of the UK by Kraft Foods Inc. of the US by way of public offer. more »

Changes in construction input prices in November 2009

Statistics Lithuania informs that construction input prices inNovember 2009, against October, dropped by 0.5 percent. more »