The explosive increase in networking is drastically changing the face of customer relations.
Published:
19 March 1999 y., Friday
The CeBIT exhibition sector on banking technology with its state-of-the-art presentations of new and innovative hardware and software products and services is an international meeting place for financial service providers, their customers and anyone else interested in banking. In previous years, every sixth
CeBIT visitor attended this sector of the exhibition.
On show at CeBIT 99 are:
Banking systems
Cash processing machines
Fixtures and technical equipment for banks and savings banks
Complete solutions for loans and credit banking
Financial services
These technologies support the new directions in which banking is headed, confronted as it is with the myriad requirements of the different branches of industry. The structural changes taking place in financial markets are bringing about new forms and dimensions of the bank of the future. New directions of major banks and banking groups, especially the recent mergers, are creating an unprecedented combination of product and technology know-how and sales power that can be handled only by a combined influx of capital. Innovation processes in information and communications technology are opening up new sales channels independent of any time-space constraints. This development is tempting non-banks to enter the banking business to offer financial services. It is not
yet possible to foresee to what extent this will affect conventional banks and their customers. Nevertheless financial service providers in Germany and Europe are having to come to terms with new market demands and new competition. Here the driving force is the breathtaking development of information and communications technology, exemplified by the Internet. The explosive increase in networking is drastically changing the face of customer relations. The banking technology sector will be centred on a special display entitled BANK-FINANZ-SYSTEME, featuring solutions, guided tours, forums, and a service centre.
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