PC/E Postal Solution Suite makes use of all relevant customer delivery channels, from the counter to the self-service system and all the way to mobile devices and the Internet. This software suite is process-oriented, end to end, and addresses the entire spectrum from the front-end to integration in the core systems. This enables postal service providers to map their complex service offers with a single software, and thus homogenize their software landscapes.

PC/E Postal Solution Suite comprises four modules: Channel Delivery, Security, Management & Optimization and Banking Business Enabling. Postal businesses can combine the individual modules to create customized solutions.

For postal service providers, the branch remains an important delivery channel. This is why PC/E Postal Solution Suite offers the modules Counter Operations for postal branches in both Full Service Branch and Mini Branch versions. The software bundles typical sales and service functionalities for all types of branches and POS systems. Retail and postal functions are sensibly woven together. In addition, elements such as automated teller safes or self-service systems can also be integrated easily. And classical postal services such as parcel and letter acceptance and distribution are optimally supported.

The Product Management module represents the development of a rule-based, service-oriented software component for the universal administration of postal products and services. It maps all the information pertinent to a postal service and makes it centrally available. The advantage for postal businesses? Price changes, expansions to the merchandise assortment, the integration of new services and the like can be centrally controlled and updated. Frequently-used functions are developed just once and can be used over and over, ensuring effective, cost-efficient processes, savings on operating costs and a rapid ROI.

The Branch Management module is another element of PC/E Postal Solution Suite. It is used for the central control of all master and product data. An additional business intelligence solution enables detailed analyses of sales transactions.
“PC/E Postal Solution Suite is Wincor Nixdorf’s expansion of its solution portfolio for postal services providers. We have traditionally been active in the retail and banking sectors, and this solution strengthens our strategy of tapping business potential in neighboring sectors,” says Stefan Auerbach, member of the Board of Directors and responsible for Wincor Nixdorf’s banking business worldwide.

This software suite is available as of the fourth quarter of 2008 and will be presented for the first time at PostExpo2008 in London. In parallel, Wincor Nixdorf is continuing to expand its capacities worldwide for customizing and integrating this solution. The company’s technical know-how and industry experience enable it to master and successfully carry out complex projects for branch-based businesses.