Bank of America signs with ASP but can license software later
Published:
10 May 2001 y., Thursday
An economic downturn may not be the ideal time for companies to spend millions of dollars on customer relationship management technology. That's why Bank of America is renting CRM applications from an ASP with an option to pull them in-house later.
Bank of America (BOA) has signed on for the Hosted Anywhere platform from Synchrony Communications. The hybrid model that Synchrony offers enables the Cincinnati company to be an ASP for BOA until the bank wants to license the software and operate it on its own servers. Synchrony said it has seven customers signed up to use the new Hosted Anywhere app, but only BOA has been publicly announced.
Analysts and Synchrony executives argue that a hybrid approach not only requires a smaller up-front investment than licensing but also cuts the risk associated with the often lengthy process of a company implementing software on its own.
Customers still want the option of ultimately owning the software, said Synchrony CEO Mark Richey.
One benefit of Hosted Anywhere, Synchrony said, is its ability to move in-house from a hosted environment with barely a ripple. That means all the codes and customization features travel with it when it is licensed, and BOA will not have to sign a new contract.
Šaltinis:
internetweek.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.
The most popular articles
Software company announced new structure_ of it_s business.
more »
The iPhone's new “ATM Hunter” is a a free iPhone application built by MasterCard that allows users to quickly find the ATMs that are closest to them.
more »
In security breach cases last year, such as Hannaford Bros. supermarket and the card processing firm Heartland Payment Systems, cybercriminals gained access to millions of consumers' credit card details.
more »
Ingenico, a provider of payment solutions, says contactless technology will split the retail market this year, improving sales figures for early adopters and costing those who shun the additional investment in this burgeoning technology.
more »
Widevine Technologies today announced that the US Patent and Trademark Office has reconfirmed the validity of many claims of Widevine's U.S.
more »
Nokia Corp., the world's largest maker of cell phones, is making a large investment in California-based Obopay Inc., a startup that's pushing person-to-person mobile-payments technology.
more »
The increasing amount of overlap and duplication of data, tasks and processes in their anti-fraud and anti-money laundering divisions is driving banks to seek synergies between compliance, risk management and security, according to a new report from Datamonitor.
more »
The total number of IPTV subscribers worldwide passed the 20mn mark at the end of 2008, according to new figures from Informa Telecoms & Media, taking into account both disclosed and estimated figures.
more »
The IPTV World Forum opened its doors this morning on a bright London day, and the mood was equally optimistic indoors, with the conference rooms packed for keynote presentations from Christopher Schläffer of Deutsche Telekom, Christophe Forax from the European Commission and the BBC's Richard Halton, charged with making Project Canvas a reality.
more »
A new Gartner Inc. report suggests that financial fraud could drive consumers away from banks and into the arms of electronic payment systems, such as PayPal, that they perceive to be more secure.
more »
In the last year this more than doubles the number of cards and devices in circulation around the world.
more »