European ecommerce is being held back by lack of consumer trust and a dearth of shopping sites in different languages.
Published:
25 February 2000 y., Friday
The ‘Ecommerce Enters Europe’ study found that only 18 percent of European homes have Internet access and less than 10 percent had bought goods or services online.
Two thirds of Europeans said they preferred to see and touch goods in stores before buying and many expressed privacy and security concerns.
Ecommerce was most popular in Sweden where 7 percent of households had ordered goods. At the other end of the scale, only 7 percent of French households were connected to the Internet and only 2 percent had bought online.
French reluctance to join the Internet revolution is largely attributed to the deep penetration of the Minitel service, which has enabled every French household to find information and shop from a little terminal in their home since 1983. Minitel turnover is FRF5.46 billion (USD834.9 million) per year.
Forrester surveyed 17,000 households in Britain, France, Germany, Sweden and the Netherlands in July and August 1999.
Šaltinis:
Forrester Research
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.
The most popular articles
Software company announced new structure_ of it_s business.
more »
Wincor Nixdorf supports banks in networking their delivery channels and enables new customer services by continuously developing its ProClassic/Enterprise Retail Banking Solution Suite.
more »
From the opening of new branches to their operation and modernization – Wincor Nixdorf presents its end-to-end offer for a branch’s entire lifecycle and shows what state-of-the-art branch design can look like.
more »
Visa will hold its first one-day Key Management Training series in conjunction with ATMIA.
more »
The United States is at the center of many conversations in Europe these days.
more »
Wincor Nixdorf is moving toward the new European standard EPAS (Electronic Protocols Application Software), which is now available as part of the introduction of SEPA for integrating cashless payment solutions in checkouts.
more »
Wincor Nixdorf expands Professional Services portfolio.
more »
Over the years, Wincor World has developed into a premier branch event. It is an important communications forum for the 40 partner companies participating in the event and provides an ideal platform for exhibiting more than 600 IT solutions and services.
more »
Three-tier concept for more security.
more »
The transfer and processing of transactions with debit and credit cards generates a high administration overhead for financial institutes and retail companies alike, and also requires a suitable IT infrastructure.
more »
International Education Assessment Leaders PISA and TIMSS Endorse Project, Plan to Incorporate Key Findings into Next Versions of International Benchmarks
more »