Language barriers broken on Net

Published: 23 June 2000 y., Friday
Unlike computerized language translators, which are notorious for unintelligible direct translations, the company offers live interpreters and translations for a fee through a Web site at www.livelanguagenow.com The company, based in Monterey, Calif., has dealt mainly with business-to-business companies and now is extending its on-demand services to consumers and small business that do not have help for their language barriers, said Rob Lee, director of marketing at Language Line Services. For the interpretation services, a user logs on to the site, fills out an order form including a phone number, and waits the 5 minutes it takes for Language Line Services to call back with an interpreter. The flat charge, regardless of distance, is $4.50 a minute. Translations can be done over the site by attaching an electronic file of the text for translation to the order form or faxing a hard copy to the company. Language Line Services will return the translation in a couple of days, charging $8.50 per 25 words, with a $35 minimum. Expedited service is available for a higher fee. Traditionally an over-the-phone interpretation company, Language Line Services said that it will expand its services along with emerging technologies, because as e-commerce drives more non-English speakers to the Internet, there will be a high demand for language services. Language Line Services, which started out as a voluntary organization to provide interpretation for the growing immigrant population in Santa Clara, Calif., claims that it has facilitated communication for nearly 10 million people and boasts a list of customers ranging from American Express to United Airlines. Language Line Services said its new online service is available worldwide but uses English as the hub language. This means that translations and interpretation are only done between English and other languages. The company has about 2,000 linguists in North America working around the clock to provide 24-hour service.
Šaltinis: infoworld.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

PC/E Retail Banking Solution Suite with new services

Wincor Nixdorf supports banks in networking their delivery channels and enables new customer services by continuously developing its ProClassic/Enterprise Retail Banking Solution Suite. more »

Wincor Nixdorf accompanies a branch’s entire lifecycle

From the opening of new branches to their operation and modernization – Wincor Nixdorf presents its end-to-end offer for a branch’s entire lifecycle and shows what state-of-the-art branch design can look like. more »

Visa to hold training series on PIN security, key management at ATMIA

Visa will hold its first one-day Key Management Training series in conjunction with ATMIA. more »

WINCOR: Economy, U.S. politics, state of banking are focal points of annual trade fair

The United States is at the center of many conversations in Europe these days. more »

Wincor Nixdorf presents the world’s first SEPA-compliant checkout

Wincor Nixdorf is moving toward the new European standard EPAS (Electronic Protocols Application Software), which is now available as part of the introduction of SEPA for integrating cashless payment solutions in checkouts. more »

Designing and implementing customer-specific solutions

Wincor Nixdorf expands Professional Services portfolio. more »

Wincor World 2009: Strengthening competiveness through innovation

Over the years, Wincor World has developed into a premier branch event. It is an important communications forum for the 40 partner companies participating in the event and provides an ideal platform for exhibiting more than 600 IT solutions and services. more »

Wincor Nixdorf offers banks and retailers complete transaction processing

The transfer and processing of transactions with debit and credit cards generates a high administration overhead for financial institutes and retail companies alike, and also requires a suitable IT infrastructure. more »

Cisco, Intel and Microsoft Lead Collaborative Effort

International Education Assessment Leaders PISA and TIMSS Endorse Project, Plan to Incorporate Key Findings into Next Versions of International Benchmarks more »