Language barriers broken on Net

Published: 23 June 2000 y., Friday
Unlike computerized language translators, which are notorious for unintelligible direct translations, the company offers live interpreters and translations for a fee through a Web site at www.livelanguagenow.com The company, based in Monterey, Calif., has dealt mainly with business-to-business companies and now is extending its on-demand services to consumers and small business that do not have help for their language barriers, said Rob Lee, director of marketing at Language Line Services. For the interpretation services, a user logs on to the site, fills out an order form including a phone number, and waits the 5 minutes it takes for Language Line Services to call back with an interpreter. The flat charge, regardless of distance, is $4.50 a minute. Translations can be done over the site by attaching an electronic file of the text for translation to the order form or faxing a hard copy to the company. Language Line Services will return the translation in a couple of days, charging $8.50 per 25 words, with a $35 minimum. Expedited service is available for a higher fee. Traditionally an over-the-phone interpretation company, Language Line Services said that it will expand its services along with emerging technologies, because as e-commerce drives more non-English speakers to the Internet, there will be a high demand for language services. Language Line Services, which started out as a voluntary organization to provide interpretation for the growing immigrant population in Santa Clara, Calif., claims that it has facilitated communication for nearly 10 million people and boasts a list of customers ranging from American Express to United Airlines. Language Line Services said its new online service is available worldwide but uses English as the hub language. This means that translations and interpretation are only done between English and other languages. The company has about 2,000 linguists in North America working around the clock to provide 24-hour service.
Šaltinis: infoworld.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Apple fans abuzz over new iMac

With Apple Computer's next iMac expected to be unveiled as soon as next week, Mac fan sites are buzzing with speculation over the design more »

Veritas opens China shop

Like many of the major IT players, Veritas has stepped up its presence in China courtesy of a separate corporate entity in the country and a new development center more »

China Cracks Down on Internet Porn

China will improve its long-term mechanism to combat Internet pornography, according to a senior official of the Ministry of Information Industry here Thursday more »

search.lt news

search.lt presents newest links more »

Microsoft lets companies block SP2 upgrade

Although Microsoft recommends that consumers turn on Automatic Update to get the latest version of Windows, the company is offering to let companies temporarily block such upgrades more »

Linux 'no threat' to Windows on the desktop

Benefits not enough to warrant a major shift in platform strategy, finds report more »

HP Makes Services Buy, Embraces DAT

HP is acquiring IT services provider Synstar for $297 million in cash to shore up its overseas presence as it battles IBM's Global Services division more »

Wi-Fi phones make a splash

Cell phone makers plan to release so-called Wi-Fi phones ahead of schedule more »

Street Access to the Cyberhighway

TCC Teleplex chief Dennis Novick says pay phones with high-speed Net connections in New York City are only the start of its plans more »

Gates Touts 'Modeling' Era For Software

New software modeling systems are breaking out of academia and making their way into Microsoft's product pipeline, the company's chairman said Thursday more »