Language barriers broken on Net

Published: 23 June 2000 y., Friday
Unlike computerized language translators, which are notorious for unintelligible direct translations, the company offers live interpreters and translations for a fee through a Web site at www.livelanguagenow.com The company, based in Monterey, Calif., has dealt mainly with business-to-business companies and now is extending its on-demand services to consumers and small business that do not have help for their language barriers, said Rob Lee, director of marketing at Language Line Services. For the interpretation services, a user logs on to the site, fills out an order form including a phone number, and waits the 5 minutes it takes for Language Line Services to call back with an interpreter. The flat charge, regardless of distance, is $4.50 a minute. Translations can be done over the site by attaching an electronic file of the text for translation to the order form or faxing a hard copy to the company. Language Line Services will return the translation in a couple of days, charging $8.50 per 25 words, with a $35 minimum. Expedited service is available for a higher fee. Traditionally an over-the-phone interpretation company, Language Line Services said that it will expand its services along with emerging technologies, because as e-commerce drives more non-English speakers to the Internet, there will be a high demand for language services. Language Line Services, which started out as a voluntary organization to provide interpretation for the growing immigrant population in Santa Clara, Calif., claims that it has facilitated communication for nearly 10 million people and boasts a list of customers ranging from American Express to United Airlines. Language Line Services said its new online service is available worldwide but uses English as the hub language. This means that translations and interpretation are only done between English and other languages. The company has about 2,000 linguists in North America working around the clock to provide 24-hour service.
Šaltinis: infoworld.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

NASA to merge media archives

Space officials want proposals for a NASA archiving system that would create a one-stop multimedia source for the public more »

Google Focuses Local Ad Targeting

Search giant Google will offer its advertisers the chance to more tightly target the geographical areas where their ads will be seen more »

'Linspiration' Hits Lindows

Lindows executives have rolled out a new moniker for its desktop Linux software and the name is...Linspire more »

Spam reaches new high in March

More than one million junk emails sent on one day alone more »

Internet nonprofit meets with U.N.

U.S. company controls domain names; security, governing discussed more »

ITT fashion spring “CeBIT 2004”

18th world’s largest information technologies’ and telecommunications’ exhibition “CeBIT 2004”, which takes place in Hanover (Germany) annually, has already ended. more »

Foreign fraud hits U.S. e-commerce firms hard

Top offending countries: Yugoslavia, Nigeria, Romania more »

'Buffalo Spammer' convicted

A man accused of using EarthLink Inc. e-mail accounts to release a flood of unsolicited commercial ("spam") e-mail on the Internet has been convicted on charges of identity theft and falsifying business records more »

Google Gets E-Mail

Search player Google is getting into the e-mail game more »

New eMail Tales in Microsoft's Minn. Case

Microsoft officials sought to dissuade Intel from investing in handwriting software startup GO Corporation in 1990, according to the latest round of e-mail evidence more »