Language barriers broken on Net

Published: 23 June 2000 y., Friday
Unlike computerized language translators, which are notorious for unintelligible direct translations, the company offers live interpreters and translations for a fee through a Web site at www.livelanguagenow.com The company, based in Monterey, Calif., has dealt mainly with business-to-business companies and now is extending its on-demand services to consumers and small business that do not have help for their language barriers, said Rob Lee, director of marketing at Language Line Services. For the interpretation services, a user logs on to the site, fills out an order form including a phone number, and waits the 5 minutes it takes for Language Line Services to call back with an interpreter. The flat charge, regardless of distance, is $4.50 a minute. Translations can be done over the site by attaching an electronic file of the text for translation to the order form or faxing a hard copy to the company. Language Line Services will return the translation in a couple of days, charging $8.50 per 25 words, with a $35 minimum. Expedited service is available for a higher fee. Traditionally an over-the-phone interpretation company, Language Line Services said that it will expand its services along with emerging technologies, because as e-commerce drives more non-English speakers to the Internet, there will be a high demand for language services. Language Line Services, which started out as a voluntary organization to provide interpretation for the growing immigrant population in Santa Clara, Calif., claims that it has facilitated communication for nearly 10 million people and boasts a list of customers ranging from American Express to United Airlines. Language Line Services said its new online service is available worldwide but uses English as the hub language. This means that translations and interpretation are only done between English and other languages. The company has about 2,000 linguists in North America working around the clock to provide 24-hour service.
Šaltinis: infoworld.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Expensive broadband hampers penetration

The Poland Ministry of Infrastructure's target to increase by 350 percent the number of broadband Internet users by 2006 more »

search.lt news

search.lt presents newest links more »

Nokia secures mobile network deal in Iraq

Nokia has secured a deal for the setting up of a GSM mobile telephone network in the south of Iraq more »

Pornographer to sell Whitehouse Web site

Owner worried about negative impact on young son more »

search.lt news

search.lt presents newest links more »

Pentium PC Vendors Face Chip Patent Suit

While Linux lawsuits gobble up the IT community's mindshare, a lesser-known legal action is being fought seeking billions of dollars from five PC vendors more »

UK police seek web porn crackdown

UK police are contacting other forces worldwide in an attempt to close down websites with sexually violent content more »

Bush Earmarks $60B for IT

The Bush administration's proposed $60 billion IT spending plan for 2005 looks to deliver a "service-centered" government more »

Secure Cash Out Procedure

New security solution prevents unauthorized withdrawals more »

A jointly developed standard interfaces

GfK consumer panel data to be available to CMplus users via standard interface more »