Surprise bills

Published: 4 January 2000 y., Tuesday
About 100 New York Kozmo-users who have accounts with the web-based service that guarantees delivery of entertainment and convenience items in under an hour were mysteriously charged random fees during the week between Christmas and New Years. "I was charged $57 on Dec. 26. And $77 on the the 29th. And I haven_t used Kozmo in weeks," said Michael Auerbach, a New York-based Kozmo customer who said he knew of two others in his office who were also bogusly billed. A spokeswoman for Kozmo said the random fees were a mistake. Alison Blume said the site sent out e-mails to customers who received false charges and also sent the overbilled New Yorkers 5,000 Kozmo points -- valued at $50 -- to remedy the situation. Founded in 1997 by ex-Wall Streeter Joseph Parks, Kozmo.com has since received a $28 million first round of funding and has expanded it_s delivery service to Seattle, Boston, San Francisco, Washington D.C., and Los Angeles. The company has plans to add 30 new locations to the roster by the end of 2000.
Šaltinis: New York Host
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Symantec Offers SMBs a Better Sense of Security

Firewalls, VPNs, intrusion detection are becoming as common in the business vernacular as balance sheets, P & L statements and chart of accounts more »

IBM To Bulk Up On-Demand Centers

IBM is set to make a major push in its drive to become the top provider of utility, or "on-demand," computing services more »

search.lt news

search.lt presents newest links more »

CeBIT'2004: Talking technology

Talkative future for every gadget more »

The accusation

Internet suppliers have to connect abroad in order to connect with Poland more »

Panasonic preps 1GB Secure Digital card

Panasonic announced on Friday that it plans to launch a 1GB Secure Digital card first in Japan in April more »

Who should govern the Net?

It's no longer merely an academic question more »

NEC shrinks music, grows phones

NEC has launched the e616, its latest feature-packed 3G handset at CeBIT more »

Sony doubles up with AIT-4

Sony has launched the fourth generation of its AIT (Advanced Intelligent Tape) format at CeBIT more »

ICANN surveys proposed Net domains

The Internet's real estate may soon be expanding, with the proposed addition of up to nine new top-level domains, including .jobs, .xxx, .travel and .mail more »