Surprise bills

Published: 4 January 2000 y., Tuesday
About 100 New York Kozmo-users who have accounts with the web-based service that guarantees delivery of entertainment and convenience items in under an hour were mysteriously charged random fees during the week between Christmas and New Years. "I was charged $57 on Dec. 26. And $77 on the the 29th. And I haven_t used Kozmo in weeks," said Michael Auerbach, a New York-based Kozmo customer who said he knew of two others in his office who were also bogusly billed. A spokeswoman for Kozmo said the random fees were a mistake. Alison Blume said the site sent out e-mails to customers who received false charges and also sent the overbilled New Yorkers 5,000 Kozmo points -- valued at $50 -- to remedy the situation. Founded in 1997 by ex-Wall Streeter Joseph Parks, Kozmo.com has since received a $28 million first round of funding and has expanded it_s delivery service to Seattle, Boston, San Francisco, Washington D.C., and Los Angeles. The company has plans to add 30 new locations to the roster by the end of 2000.
Šaltinis: New York Host
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Microsoft Gears Up for Longhorn With Developers

Developers are likely to get the most thorough look yet at its new features near the end of the month more »

Verizon Boosts 3G Data Service

Verizon Wireless gave a hefty boost to the speed of its 3G network Monday, when it launched BroadbandAccess, a broadband wireless data service more »

search.lt news

search.lt presents newest links more »

HP plans smaller scale utility data center

Hewlett-Packard Co. is planning to deliver a slimmed-down version of its Utility Data Center (UDC) aimed at mid-sized businesses and departmental users more »

E-Voting Passes Muster

Maryland election officials released a highly anticipated report Wednesday that examines the security of Diebold Election Systems' touch-screen voting machines more »

Microsoft's MSN to shut down

Microsoft Corp is shutting down Internet chat services in most of its markets around the world and limiting the service in the US more »

search.lt news

search.lt presents newest links more »

Virus Poses as Microsoft Security Patch

A new mass-mailing virus masquerading as a security patch from Microsoft is on the loose and anti-virus experts say it has the ability to steal account information and e-mail server details from infected systems more »

Sunrise Valley cluster

sunrisevalley.lt - Website of Lithuania’s Sunrise Valley Knowlegde Economy Cluster more »

Nine German cities poised to adopt Linux

Most major German cities giving open source 'serious thought' more »