Vision Helpdesk Launches Migration Tool

Published: 23 September 2008 y., Tuesday

TheVisionWorld.com, a helpdesk software provider, today announced a new feature – “Migration Tool”. The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their Inbox and offers methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, sla, escalations, reports, etc.

The company claims that the migration tool is user-friendly and the extensible migration process ensures reliability and data integrity. Migration of users, tickets/emails, ticket queue's, ticket status and much more are seamlessly done that definitely saves time and effort.“

”For any organization tickets/emails data is crucial in order to keep track of client communication“. said Company HR. Preeti Sharma. She said, ”The migration tool is innovative and automates the entire migration process and easily imports data from major helpdesk's like: Kayako Support Suite, Kayako eSupport, Cerberus and WHMCS“. She added, ”Vision team endeavors for developing innovative tools that will help automate or simplify day to day helpdesk operations.“

Šaltinis: 24-7PressRelease
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Lawmakers Call for Cybersecurity Enhancements

As the 108th Congress scrambles in its final days to address homeland security issues, U.S. Reps. Mac Thornberry and Zoe Lofgren are focusing on the state of U.S. cybersecurity more »

New Worms Sniff For Passwords

Security firms are warning of a new series of Sdbot worms that install a "sniffer" component to steal passwords from unsuspecting users more »

Sender ID in Limbo

Microsoft's undeclared patent claims on Sender ID technology is holding up adoption of the e-mail authentication specification more »

search.lt news

search.lt presents newest links more »

Microsoft Wins 'Tabbed Browsing' Patent

Microsoft has been granted a patent from the U.S. Patent and Trademark Office on a process known as tabbing through a Web page in order to find links more »

search.lt news

search.lt presents newest links more »

UzJilSberBank Introduces Plastic Cards at AGMK

UzJilSberBank (Uzbek housing construction bank) completed a project of introduction of plastic cards at Almalyk Mining and Smelting Combine more »

Copyright Law and Data Extraction

Recent decisions suggest that U.S. courts are more likely to protect an online database if the work involved was tilted towards the compilation of data itself as opposed to the technology used to gather it more »

Florida Says E-Vote Primary A-OK

Touch-screen machines brought in to replace the punch-card ballots at the center of the 2000 presidential fiasco appeared to work smoothly in primary voting Tuesday more »

Hackers continue to experiment with 64-bit viruses

Shruggle virus could be 'a taste of things to come', warn experts more »