Vision Helpdesk Launches Migration Tool

Published: 23 September 2008 y., Tuesday

TheVisionWorld.com, a helpdesk software provider, today announced a new feature – “Migration Tool”. The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their Inbox and offers methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, sla, escalations, reports, etc.

The company claims that the migration tool is user-friendly and the extensible migration process ensures reliability and data integrity. Migration of users, tickets/emails, ticket queue's, ticket status and much more are seamlessly done that definitely saves time and effort.“

”For any organization tickets/emails data is crucial in order to keep track of client communication“. said Company HR. Preeti Sharma. She said, ”The migration tool is innovative and automates the entire migration process and easily imports data from major helpdesk's like: Kayako Support Suite, Kayako eSupport, Cerberus and WHMCS“. She added, ”Vision team endeavors for developing innovative tools that will help automate or simplify day to day helpdesk operations.“

Šaltinis: 24-7PressRelease
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Symantec Offers SMBs a Better Sense of Security

Firewalls, VPNs, intrusion detection are becoming as common in the business vernacular as balance sheets, P & L statements and chart of accounts more »

IBM To Bulk Up On-Demand Centers

IBM is set to make a major push in its drive to become the top provider of utility, or "on-demand," computing services more »

search.lt news

search.lt presents newest links more »

CeBIT'2004: Talking technology

Talkative future for every gadget more »

The accusation

Internet suppliers have to connect abroad in order to connect with Poland more »

Panasonic preps 1GB Secure Digital card

Panasonic announced on Friday that it plans to launch a 1GB Secure Digital card first in Japan in April more »

Who should govern the Net?

It's no longer merely an academic question more »

NEC shrinks music, grows phones

NEC has launched the e616, its latest feature-packed 3G handset at CeBIT more »

Sony doubles up with AIT-4

Sony has launched the fourth generation of its AIT (Advanced Intelligent Tape) format at CeBIT more »

ICANN surveys proposed Net domains

The Internet's real estate may soon be expanding, with the proposed addition of up to nine new top-level domains, including .jobs, .xxx, .travel and .mail more »