Bon voyage

Published: 6 December 2008 y., Saturday

Dviaukštis autobusas SETRA
Under new draft laws, people travelling by bus and ship would enjoy the same rights as those taking a plane or train, including the right to meals, hotel accommodation and alternative services if the trip is cancelled or interrupted. Companies that fail to comply would have to refund passengers at least part of their ticket.

Disabled passengers and other people with reduced mobility would be entitled to free assistance during their journey. And operators would be liable if luggage is lost or damaged or if a passenger is hurt or killed during the trip.

Passengers would also have the right to certain information about their trip and to effective complaints procedures. Companies would have two months to contest a passenger claim before it is considered accepted.

Air and rail passengers have enjoyed similar rights since 2005. For airlines, compliance with the rules costs around 60 eurocents per passenger. The costs are expected to be less for bus and ship operators. Independent national bodies would be set up to settle disputes. The rules would apply to both domestic and international routes.

“The EU cannot afford different levels of rights for passengers depending on which mode of transport they travel with,” said commission vice-president Antonio Tajani, who is responsible for transport. “With these two new regulations, we will cover all transport modes.”

The proposals will raise standards for the two modes of transport - something the open market has failed to do.

Meanwhile the commission is preparing a report on whether airlines are applying the rules on passenger rights. Mr Tajani announced his intention to initiate action early next year against countries that fail to enforce the laws on air passenger protection.

 

Šaltinis: ec.europa.eu
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

The most popular articles

New Yorkers take a dip in dumpsters

Hundreds of New Yorkers enjoy a dip in rubbish dumpsters that have been converted into swimming pools as part of the city's summer initiative. more »

Lithuania funded the reconstruction of a school in Southern Afghanistan

On 19 July, a school, which had been reconstructed with the funding from Lithuania’s Special Mission in Afghanistan, was opened in the village of Suri, the Zabul Province in the South of Afghanistan. more »

Self-employed workers to gain maternity and pension benefits under new EU law

Self-employed workers and their partners will enjoy better social protection – including the right to maternity leave for the first time – under new EU legislation that enters into force today. more »

Valuable Ansel Adams negatives found

A 45 U.S. dollar garage sale purchase turns out to be long lost Ansel Adams negatives worth 200 million dollars. more »

Boy survives three-floor fall

A Turkish toddler survives a three-floor fall from a balcony when he lands on a stack of plastic pipes. more »

Dead penguins found in Uruguay

Around 200 Magellan penguins, most of them dead, wash up on Uruguay's beaches. more »

Europeans call for more action on road safety in survey

Europeans are calling on Member States to boost their efforts to improve road safety, according to a survey published by the European Commission today. more »

Dementia patients on the rise as China’s population ages

With an increase in life expectancy in China has come an accompanying rise in dementia cases, which may leave the younger generation struggling to cope with treatment and care. more »

Turtle hospital full in Gulfport Mississippi

These baby sea turtles should be swimming in the Gulf of Mexico, but instead they are recovering at the Institute for Marine Mammal Studies in Mississippi. more »

Argentina's Siesta Hotel

Reviving the Latin American tradition of the afternoon siesta, a hotel in Argentina brings siesta to the corporate workforce. more »