Hotmail deleted user’s messages

The expansion of membership, as last week showed, cause lots of problems to one of world e-mail tycoons Hotmail. Some of Hotmail users, who couldn’t access their mail for a week, found out that some messages in their personal folders and addresses from address book have been deleted. One user who asked to explain the situation received a response from Microsoft: "We have done our best to recover any and all lost email in your account. We would like to suggest that you keep a back-up copy of your mails in a Word document." The company says that, as they call “routine maintenance”, could have affected one-half of 1 percent of its 67 million (still it is 335.000) users. Server’s maintenance not the first time has been an excuse for Microsoft when Hotmail could not been accessed. The question is what is going to happen in the future with more frequent technical problems and increasing number of users. "Your account is temporarily unavailable" messages soon can mean “Hello user!”.