U.K. cuts phone fees

AOL Europe announced Monday it is cutting the phone fees charged to users of its premium Internet service, marking what it called a "major step" toward flat-rate pricing that has made the Internet a mass market phenomenon in the United States. Under the new price structure, subscribers who currently pay a monthly fee of 9.99 pounds ($16.40) for AOL_s premium Web-access service would be charged only 1 pence (1.6 cents) a minute, regardless of the time of day, for their phone calls. The phone fee cut represents a shot across the bow of AOL_s biggest British Internet rivals -- many of whom tout themselves as "free" Internet access providers while in fact charging phone call fees of up to 4 pence a minute. AOL believes this system inhibits wider Internet use in Britain by forcing Web surfers to restrict their online time to off-peak hours of the day, when telephone companies tend to charge lower phone fees. AOL said its British subscribers spend about 17 minutes a day online -- a quarter of the time its American users spend surfing the Web. The leading beneficiary of the free-access craze sweeping Britain -- Freeserve -- is also one of the biggest thorns in AOL_s side. Since its launch last September by electronics retailer Dixons, Freeserve has attracted nearly 1.4 million subscribers, overtaking AOL in the U.K. Internet market and touching off a copycat spree that has drawn football clubs, supermarkets, record stores and booksellers into the swelling ranks of British ISPs. Hundreds of free ISPs in Britain Today, there are an estimated 200 no-fee ISPs in Britain, which draw their revenue from a combination of advertising, e-commerce and phone call fees. But with phone prices bound to come down, analysts wonder how long many of these companies will remain viable. Relenting to the pressure, AOL Europe, a joint venture between America Online (AOL) and German publisher Bertelsmann, rolled out its own free-access service in August, called Netscape Online. Freeserve itself said Monday it was launching a plan that would allow users to earn up to 10 free hours of Internet calls a month. The numbers of free hours subscribers to the Freeserve Time service receive will be based on the amount spent monthly on phone calls. AOL said its pence-a-minute plan will enable its U.K. users -- estimated at 600,000 -- to freely choose when they go online.